This Privacy Policy applies to RESET project forum and governs personal data collection and use by the forum only. RESET project is committed to being transparent and to ensuring your privacy is protected. By using our forum, you consent to personal data practices described below. RESET project Privacy Policy is effective from 01.01.2023. We reserve the right to update or change the policy at any time, therefore you may want to review it periodically.

1. How we collect your personal data

We collect information from you when you register on the forum and gather data when you participate in the forum by reading, writing, and evaluating the content shared here.

2. What types of data do we collect?

We only collect the data that are necessary for the smooth implementation of the forum and our project. These data fall into the following categories:

  • contact details (name/ surname, e-mail address);
  • professional information (institution);
  • demographics (gender);
  • text and your reactions when writing, and evaluating the content shared here;
  • online activity on the forum (when registered, logged in, created post, commented, deleted item)

When registering and posting, we record the IP address that the post originated from. We also may retain server logs which include the IP address of every request to our server.

3. What do we use your personal data and information for?

We process your personal data with the purpose of:

  • Conducting research (e.g., interviews, surveys);
  • Calculating sentiment scores for most replied topics as well as the overall forum sentiment, to gain a better understanding and react quickly to negative sentiment.
  • Disseminating our project’s results to different types of stakeholders;
  • Sending invitations and providing access to guests attending our events and webinars;
  • Administering, maintaining, and ensuring the security of our information systems, applications, and websites;
  • Processing online requests or queries, including responding to communications from individuals;
  • Complying with contractual, legal, and regulatory obligations.

Any of the information we collect from you may be used in one of the following ways:

  • To personalise your experience — your information helps us to better respond to your individual needs.
  • To improve our site — we continually strive to improve our site offerings based on the information and feedback we receive from you.
  • To improve customer service — your information helps us to more effectively respond to your customer service requests and support needs.
  • To send periodic emails — The email address you provide may be used to send you information, notifications that you request about changes to topics or in response to your username, respond to inquiries, and/or other requests or questions.
  • Conducting research (e.g., interviews, surveys);
  • Disseminating our project’s results to different types of stakeholders;
  • Sending invitations and providing access to guests attending our events and webinars;
  • Administering, maintaining, and ensuring the security of our information systems, applications, and websites;
  • Processing online requests or queries, including responding to communications from individuals;
  • Complying with contractual, legal, and regulatory obligations.

4. Bases of lawful processing

We process personal data on the following legal bases:

Legal obligations – for processing activities required for compliance both with applicable national and European legislation, as well as with the specific legal and regulatory framework of the Horizon 2020 Framework Programme for Research and Innovation of the European Union.

Consent – for processing activities such as organisation of surveys and interviews, completing of questionnaires and dissemination of project’s results.

Contractual obligations – for processing activities such as reporting to the European Commission and complying with project’s publicity obligations.

5. How we secure your personal data when we process it

We continuously apply a personal data risk assessment process to identify, analyse, and evaluate the security risks that may threaten your personal data. Based on the results of this risk assessment, we define and apply a set of both technical and organisational measures to mitigate the above security risks, including but not limited to:

  • Data Protection Policies to guide our personnel when processing your data;
  • Written contracts with organisations that process personal data on our behalf;
  • Non-Disclosure Agreements with our personnel;
  • Back up process, antimalware protection, access control mechanisms, etc.
  • All our partners have appointed a Data Protection Officer.

6. Do we share personal data with third parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our site, servicing the project’s goals, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

We may occasionally share personal data with trusted third parties to help us deliver efficient and quality services. When we do so, we ensure that recipients are contractually bound to safeguard the data we entrust to them before we share the data. We may engage with several or all the following categories of recipients:

  • Parties that support us as we provide our services (e.g., cloud-based software services such as Dropbox, Microsoft Teams, Google Drive);
  • Our professional advisers, including lawyers, auditors, and insurers;
  • Law enforcement or other government and regulatory agencies or other third parties as required by, and in accordance with applicable law or regulation;
  • The European Commission, according to our relevant contractual obligations.

7. Do we transfer your personal data outside the European Economic Area?

We do not own file servers located outside the European Economic Area (EEA). However, some partners may use cloud and/or marketing services from reputable providers such as SharePoint, DropBox, MailChimp, Google, etc., situated both inside and outside the EEA. We always check that such providers comply with the relevant GDPR requirements before starting using their services.

8. Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow). These cookies enable the site to recognize your browser and, if you have a registered account, associate it with your registered account.

We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

9. What is your data retention policy?

We will make a good faith effort to:

  • Retain server logs containing the IP address of all requests to this server no more than 90 days.
  • Retain the IP addresses associated with registered users and their posts no more than 5 years.

10. Children’s Online Privacy Protection

Our site, products and services are all directed to people who are at least 15 years old or older, according to the General Data Protection Regulation (GDPR).

11. Online Privacy Policy Only

This online privacy policy applies only to information collected through our site and not to information collected offline.

12. Your Consent

By using our forum, you consent to our web site privacy policy.

13. Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

This document was last updated January, 2023.